We’ve introduced a range of enhanced hygiene and safety measures at our hotels to ensure our staff and guests can host a meeting or event with us with peace of mind.
What does a capacity assessment entail?
All of our capacities are based on a 2-metre distance between guests or a 1-metre distance with mitigations, such as face coverings worn by all attendees. We will carry out a full risk assessment before any meeting, event or celebration, and always comply with the maximum capacity as determined by the government.
What food & beverage options are available?
Self-serve coffee machines are available to enjoy with disposable cups and clear floor markings to ensure a 2-metre distance between delegates. Sanitising wipes will also be available next to the coffee machine. All snacks will be pre-wrapped and meals can either be plated or enjoyed as an assisted-serve hot buffet.
What are we doing to look after the safety of our guests?
- Hand sanitisation stations on entry and exit points.
- Test and trace records secured for every meeting or event.
- All hotel team members will be wearing face coverings or shields.
- In and out flow set up where possible.
- Use of globally recognised chemicals by Ecolab.
- Revised team training on social distancing and hygiene standards.
- Increased frequency of cleaning in public areas, including touchpoints such as door handles and soap dispensers.
What extra precautions are in place for exhibitions or trade fairs?
- The flow of delegates will be managed throughout the day to ensure the maximum capacity is adhered to.
- The directional flow will be created with floor markings.
- No cloakroom or handouts will be permitted.
What extra precautions are in place for social events?
- Only background music is permitted (DJs, live music and dance floors are not).
- Guests can order at the bar following the 2-metre social distancing rule. Plexiglass screens are in place for order & pick-up points.
- Large group photos are not permitted.
What extra precautions are in place for weddings?
- No food or drink will be included as part of the ceremony.
- A table service drinks reception will be available.
- You can enjoy a plated wedding breakfast meal and assisted serve hot buffet in the evening.
- Guests can order at the bar following the 2-metre social distancing rule. Plexiglass screens are in place for order & pick-up points.
- Only background music is permitted (DJs, live music and dance floors
are not). - Large group photos are not permitted.
If you have any questions, please don’t hesitate to get in touch with us.